Data Protection Policy

Effective/Revised July 1, 2021

Zest Seniors includes Our Franchisees and Master Franchisees. This data protection policy explains how our organization uses your personal data when visiting our website.

What data do we collect?

Our Company collects the following data, including but not limited to:

  • Personal identification information (Name, email address, phone number, etc.)
  • Preference for start of services
  • “How did you hear about us”
  • Zip where service is needed
  • Services requested
  • Relationship to loved one
  • Gender
  • Age
  • Medical condition of loved one
  • Living arrangement
  • Consulting/advisory services
  • Funding source
  • Budget for out of pocket expenses
  • Hours needed for support
  • Loved one’s feelings

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Register online or place a request for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our services.
  • Use or view our website via your browser’s cookies.
  • Call and speak with us.

How will we use your data?

Zest Seniors collects your data so that we can:

  • Process your order, manage your account.
  • Email you with offers on other products and services we think you might like.

How do we store your data?

Zest Seniors securely stores your data at a secure data center. 

Zest Seniors will keep your data up to a period of 50 years. Once this time period has expired, we will delete your data.

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Register online or place a request for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our services.
  • Use or view our website via your browser’s cookies.
  • Call and speak with us.

Marketing

You have the right at any time to stop Zest Seniors from contacting you for marketing purposes or giving your data to other franchisees of Zest Seniors.

What are your data protection rights?

Zest Seniors would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access – You have the right to request Zest Seniors for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Zest Seniors correct any information you believe is inaccurate. You also have the right to request Zest Seniors to complete information you believe is incomplete.

The right to erasure – You have the right to request that Zest Seniors erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Zest Seniors restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Zest Seniors’ processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Zest Seniors transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Zest Seniors uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are several different types of cookies, however, our website uses:

Functionality – Zest Seniors uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Zest Seniors uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Zest Seniors sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Data Policies of other websites

The Zest Seniors website may contain links to other websites. Our data policy applies only to our website, so if you click on a link to another website, you should read their policies.

Changes to our Data Policy

Zest Seniors keeps its data policy under regular review and places any updates on this web page.

Our Privacy Policy

To review Zest Seniors Privacy Policy, click here.

Contact us

If you have any questions about Zest Seniors data policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us: connect@zestseniors.com.